Cookies & Privacy Policy


About this cookie policy

This cookie policy explains what cookies are and how we use them, the types of cookies we use, that is, the information we collect using cookies and how that information is used, and how to control cookie preferences.
For more information on how we use, store and keep your personal data safe, please see our privacy policy. You can change or withdraw your consent to the cookie statement on our website at any time.
Learn more about who we are, how you can contact us and how we handle personal data in our privacy policy.
Your consent applies to the following areas:

What are cookies?

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website work properly, make it more secure, provide a better user experience, understand how the website works, and analyze what works and where it needs improvement.

How do we use cookies?

Like most online services, our website uses proprietary and third-party cookies for several purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any of your personally identifiable information. Third-party cookies used on our website are primarily used to understand how the website works, how you interact with our website, to ensure the security of our services, to provide advertising.

What types of cookies do we use?

  • Essentials : some cookies are essential for you to enjoy all the features of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your shopping cart, and to order safely.
  • Statistics : These cookies store information such as the number of visitors to the website, the number of unique visitors, the website pages visited, the source of the visit, etc. This data helps us understand and analyze the performance of the website. and where it needs to be improved.
  • Marketing : Our website displays advertisements. These cookies are used to personalize the ads we show you so that they are meaningful to you. These cookies also help us track the effectiveness of these advertising campaigns. The information stored in these cookies may also be used by third-party advertising providers to show you ads on other websites on the browser as well.
  • Functional : These are the cookies that help with some of the non-essential functionality of our website. These features include embedding content such as videos or sharing website content on social media platforms.
  • Preferences: These cookies help us store your settings and browsing preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the website.

How can I control my cookie preferences?

If you decide to change your preferences later in your browsing session, you can click on the “Privacy and Cookie Policy” tab on your screen.
This will redisplay the consent notice allowing you to change your preferences or withdraw your consent entirely. In addition to that, different browsers offer different methods to block and delete cookies used by websites. You can change your browser settings to block/delete cookies. To learn more about managing and deleting cookies, visit,


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La Bastide du Laizon is concerned about the confidentiality of personal data.
The website of the Bastide du Laizon is accessible at the following address has been developed in compliance with the General Data Protection Regulation n°2016/679 (hereinafter referred to as “GDPR”) and the law known as “Informatique et libertés” of January 6, 1978 in its latest version.

Who is the person responsible for the processing carried out on the site?

The person in charge of the treatment of personal data implemented on the Internet site is La Bastide du Laizon, located 10 chemin du Laizon in Maizières (14190).

What personal data is processed on the website?

The processed data are related to :

  • your email address if you subscribe to the newsletter;
  • your contact requests ;
  • your room / suite reservations ;
  • your orders on the online store.

The data that is processed is collected directly from you.
Data marked with an asterisk are mandatory.
If you do not respond, your request will not be processed.

Why is your data processed?

The personal data processing implemented is legally based on :

  • the legal obligations incumbent on the Bastide du Laizon;
  • the legitimate interests of the Bastide du Laizon;
  • your consent.

Where processing is based on your consent, you have the right to withdraw your consent at any time.

Legal basis Goals
Execution of the contract
  • Customer relationship management
  • Execution and follow-up of the order (ticket reservation)
  • Claims management
  • Establishment of invoices
  • Accounting management
  • Customer relationship management
  • Execution and follow-up of the order (ticket reservation)
  • Claims management
  • Establishment of invoices
  • Accounting management

Legitimate interests of the Bastide du Laizon :

  • to know our customers better and offer them to receive our news;
  • develop our customer base;
  • secure our website and protect our image
  • Informing our customers
  • Elaboration of statistics, analyses and commercial surveys
  • Management of technical prospecting operations (including technical operations such as normalization, enrichment and de-duplication)
  • Selection of people by profile to carry out loyalty, prospecting, survey, product testing and promotion actions
  • Fraud prevention and account security management
  • Information to customers in case of exceptional closure of the site
Legal obligations
  • Management of requests to exercise rights (right of access, right of opposition, right to limit processing, etc.)
  • Preservation of proof of consent obtained.


Who are the recipients of your data?

Personal data are processed, within the limits of their attributions and according to the purposes pursued, by :

  • the marketing, logistics, legal and accounting departments of Bastide du Laizon;
  • external service providers in charge of the implementation of the personal data processing or within the framework of missions of councils and assistance with the Bastide du Laizon. In this hypothesis, Bastide du Laizon takes care to frame the contracts of subcontracting which bind it to its subcontractors, in accordance with the legal and statutory provisions;
  • judicial and ministerial officers in the context of their mission of legal assistance and representation in court in the event of litigation;
  • judicial authorities ;
  • any natural or legal person empowered by a legally enforceable court decision.


How long will your data be kept?

Your personal data are preserved during a duration not exceeding that necessary with regard to the purposes for which they are treated, increased by the duration necessary for the exercise or the defense by the Bastide du Laizon. The main retention periods are as follows:

Goals Shelf life
Litigation management Duration of the acquisition of the legal prescription. In case of legal action, data retention up to 5 years after the end of the legal proceedings (when a decision has become final)
Cookies 12 months


Your rights

You have the right to access, rectify, and delete your personal data, the right to limit processing, the right to object, the right to portability of your data, and the right to define directives concerning the conservation, deletion and communication of your personal data after your death. You may be asked to provide proof of identity.
You may be denied the exercise of any of these rights if your request does not meet the conditions set forth in the regulations. In this case, you will be duly informed.
If necessary, these rights can be exercised by mail addressed to the Bastide du Laizon – 10 chemin du Laizon – 14190 Maizières
or by e-mail to the following address
In the event of a complaint, you have the right to refer the matter to the CNIL at the following address: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX, if you consider that the processing of your data does not comply with the applicable legal and regulatory provisions.